ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Just Another Day

Just like every other IT blogger out there, it’s time for my “goodbye to 2011” post.  So here goes… See ya 2011, don’t let the door hit ya on the way out! Did you really expect anything more from me?  I think I posted pretty much the same thing last year; no recaps, no disappointing […]

Today was our final itSMF local interest group meeting for 2011. Attendance wasn’t as strong as I hoped, but it was good nonetheless. At this meeting I noticed something. Well, actually, it’s something I’ve noticed before; I just want to use the meeting as an excuse to bring up this topic. I’m quiet. In fact, […]

“I’ll tell you…I don’t know.” – Tevya, Fiddler on the Roof. I always laugh when I think of the above quote, especially when it comes to controversial subject matter (which never seems to be lacking with ITIL).  I should probably take a step back and warn you that this blog post isn’t going to be […]

So I was watching the movie Zombieland recently (you know, with the guy that played Mark Zuckerberg in some Facebook knock-off movie that I refuse to see) and a few scenes from the movie felt very familiar to me, and not in a good way.  Some time ago at work, we went through an upgrade […]