ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Ideas for ITIL

The IT Skeptic posted a new blog entry that has a really good point; don’t run IT as a business (http://www.itskeptic.org/dont-run-it-business-run-it-part-business).  I was reading the post and I definitely can identify with stating we should run IT as a business (in fact, I still say that often, but keep reading as to why).  On the […]

As I mentioned in my previous post, I was up late on Friday night (or maybe Saturday morning) with my mind racing on quite many thoughts, one of which was about how IT and “the business” are going to be merging in the future.  So, if this merge is in the future how is it […]

I got invited in on this month’s itSMF’s monthly podcast and it was great.  Unfortunately though, I made some dumb jokes which I’m currently neurotically thinking about – so… since I can’t sleep at 3:30 AM, my mind was racing and I came up with some great thoughts. What’s up with protests in the middle […]

Now that the first week of 2011 is over, I think it’s probably time to add my name to the growing “good bye 2010/predictions for 2011” blog posts.  In case you’re curious, I didn’t want to just jump on the posting bandwagon at the turn of the year because, quite honestly, I had such a […]