ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Lessons Learned

Some time ago my wife discovered the wonderful world of Twitter, which I agree is very wonderful.  One night, while reading through tweets from those that she follows (including Howard Stern, Sarah Silverman, The Onion, and Eric the Midget), she made a comment that I “just have to” follow some of the same people; their […]

The IT Skeptic posted a new blog entry that has a really good point; don’t run IT as a business (http://www.itskeptic.org/dont-run-it-business-run-it-part-business).  I was reading the post and I definitely can identify with stating we should run IT as a business (in fact, I still say that often, but keep reading as to why).  On the […]

I love having a blog – it’s a place where I can write my thoughts, opinions, views, experiences, jokes (funny or tasteless), and for today, my most recent analogy.  I see a physician that specializes in integrative medicine, and nothing more than to stay as 100% healthy as possible so I don’t have to deal […]

Now that the first week of 2011 is over, I think it’s probably time to add my name to the growing “good bye 2010/predictions for 2011” blog posts.  In case you’re curious, I didn’t want to just jump on the posting bandwagon at the turn of the year because, quite honestly, I had such a […]