A few years ago I had written this list up. It may have been around 2012. Unfortunately, I think it went the way of the old ServiceNow community from yesteryear (you know, when it was Service-Now). But alas – I found a remnant of an email with the list. So now I can publish it […]
Browsing Posts in Observations
I can’t even recall how many times I’ve been in this situation: A new release goes out and several new features aren’t working properly. Worse yet, existing functionality is now compromised. This was a common occurrence during my incident management days, and I hear about it throughout the IT Service Management world. The absolute worst […]
Dearest Microsoft Outlook, We’ve been together since, wow…it’s been so long I almost can’t remember…at least since the year 2000, when I began my first IT job at Chemical Abstracts. Ok, so we did frolic together a little before that time, but those were personal POP email addresses and it didn’t really count. No, […]
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