ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Observations

So I was watching the movie Zombieland recently (you know, with the guy that played Mark Zuckerberg in some Facebook knock-off movie that I refuse to see) and a few scenes from the movie felt very familiar to me, and not in a good way.  Some time ago at work, we went through an upgrade […]

So the IT Skeptic’s blog got bombarded by the same annoying sales advertisement in the comments section as my own (http://www.itskeptic.org/lifes-silicon-beach), and as happy as I am that we were both equally annoyed and found similar humour within the name “Silicon Beach” (it means I know my thinking isn’t too far off the mark), I […]

What does “we’re different” mean anyway?  It’s something I heard at Fusion10 during one of the keynote speakers, and it’s something I also heard during the ABC’s of ICT hosted by President-elect (elect? – when does he officially take office?) Doug Tedder, and I’m sure I’ve heard it around my own place of work a […]

The IT Skeptic posted a new blog entry that has a really good point; don’t run IT as a business (http://www.itskeptic.org/dont-run-it-business-run-it-part-business).  I was reading the post and I definitely can identify with stating we should run IT as a business (in fact, I still say that often, but keep reading as to why).  On the […]