ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Observations

Imagine sitting at your desk and instead of nice, ugly, puke green cubicle walls (it’s my cubicle, so I’ll describe what I see), you’re looking at three mirrors.  Not only do you see yourself, but it’s a one-way mirror so everyone else, including your boss, can see what you’re doing.  I don’t know about you, […]

The itSMF Central Ohio LIG recently hosted a CIO panel at “The” Ohio State University.  Despite the snowy weather, there was a lot of great conversation.  I would like to touch on one piece of conversation which was probably the best of the evening.  When asked “Where would IT be in 5 years,” several of […]

Last week I was happily listening to the itSMF monthly podcast (http://itunes.apple.com/us/podcast/connect-learn-grow-the-itsmf/id377099874) and the main topic of discussion was about “green IT.”  During the session a good point was made that, unfortunately, the reason for “green IT” initiatives is more related to saving money due to the economy and not actually for environmental concerns.  I […]

Now that the first week of 2011 is over, I think it’s probably time to add my name to the growing “good bye 2010/predictions for 2011” blog posts.  In case you’re curious, I didn’t want to just jump on the posting bandwagon at the turn of the year because, quite honestly, I had such a […]