It’s been a while since I’ve written a post, and honestly, it’s because life as a consultant in the ITSM world keeps me damn busy. Alas, it’s that time again where I’m switching employers. Fortunately, and now unfortunately, I had the chance to work with my original “ITSM Crew” from several years ago. Since my […]
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I’ve been hearing and reading so many “ITSM is dead” and “IT is dead” statements that I couldn’t simply ignore the propaganda and sit here without some kind of generic response, akin to something The IT Skeptic might state as these being “Attention-seeking declarations of death.” I can’t exactly explain the reason for wanting to […]
I was recently playing with the Hebrew translation in ServiceNow and I came across something interesting while looking at the translation for “Service Catalog.” Apparently, in Hebrew “Services” is the same translation as “toilets.” Don’t believe me? I couldn’t believe it either, so I had to confirm it in Google Translate… […]
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