ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Observations

I’m sad to say that my tour in Israel has come to an end and I’m back in the good ‘ole USA.  Despite the fact that I was in the land of Milk & Honey for two weeks, I really only spent about two days of it bumming around Tel Aviv and talking to my […]

Here I am, sitting at the airport and waiting to board my flight to Tel Aviv.  It’s going to be a great two weeks hanging out on the beach with my family and mingling with Tel Aviv natives (Obama, eat your heart out!): But…with my inquisitive personality and love for technology, am I just going […]

It’s been some time since Capita entered into the “joint venture” with the Cabinet Office over ITIL and Prince2, and I just couldn’t help myself but to post a blog entry on the topic.  First, in six months or so, I want to see if my opinion matches what I now think, but more importantly […]

So another conference has come and gone.  As in the past, I can’t help but create a post conference wrap-up of lessons learned.  Unfortunately, this one will be a bit different as it’s now from the perspective of someone that has joined the Dark Side.  And yes, not only does the Dark Side have cookies […]