Today was our final itSMF local interest group meeting for 2011. Attendance wasn’t as strong as I hoped, but it was good nonetheless. At this meeting I noticed something. Well, actually, it’s something I’ve noticed before; I just want to use the meeting as an excuse to bring up this topic. I’m quiet. In fact, […]
Browsing Posts in Observations
If you’ve been following me on Twitter you’d know I’m excited about gamification. In fact, I even started this blog post about building gamification into S***-**w and what I was going to do to develop such a module (I may even append that original post to the bottom). On the other hand, a colleague today […]
So, from time to time I like to blog about difficulties I’m facing in the IT Service Management World. There are two major reasons why I love blogging about such topics. First, I get to kvetch, and for me, kvetching is a minor enjoyment in my life (for reference on kvetching, see http://www.thefreedictionary.com/kvetch). The second […]
Comments