ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Opinion

I really couldn’t come up with any brilliant, witty, or insightful blog post today, so I want to take the time to address an issue that’s been on my mind since I can remember having a conscious thought.  I’m a fool. When Abraham Lincoln stated “Better to remain silent and be thought a fool than […]

“I’ll tell you…I don’t know.” – Tevya, Fiddler on the Roof. I always laugh when I think of the above quote, especially when it comes to controversial subject matter (which never seems to be lacking with ITIL).  I should probably take a step back and warn you that this blog post isn’t going to be […]

You won’t work on any home improvement projects until your spouse submits a Change Request… If your food order gets screwed up, you can’t leave the restaurant until you have a Post Implementation Review… You refer to the library as the Knowledge Management System… When asked if you’re visiting in-laws for Christmas, you respond “it’s […]

Some time ago my wife discovered the wonderful world of Twitter, which I agree is very wonderful.  One night, while reading through tweets from those that she follows (including Howard Stern, Sarah Silverman, The Onion, and Eric the Midget), she made a comment that I “just have to” follow some of the same people; their […]