ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Opinion

I started learning about ITIL back in December of 2008 and recently I was reflecting on my past enthusiasm, and yes, disappointments, with the framework and how my own relationship with ITIL strangely resembles what one would go through with the 5 stages of grief.  So I just couldn’t ignore what I’m now calling the […]

So the IT Skeptic’s blog got bombarded by the same annoying sales advertisement in the comments section as my own (http://www.itskeptic.org/lifes-silicon-beach), and as happy as I am that we were both equally annoyed and found similar humour within the name “Silicon Beach” (it means I know my thinking isn’t too far off the mark), I […]

What does “we’re different” mean anyway?  It’s something I heard at Fusion10 during one of the keynote speakers, and it’s something I also heard during the ABC’s of ICT hosted by President-elect (elect? – when does he officially take office?) Doug Tedder, and I’m sure I’ve heard it around my own place of work a […]

For a while now I’ve been tossing around a blog post idea related to translating the phrase of “we’re different.”  Well today was the day I was going to make this happen (and I may still make it happen), but when I logged on to my WordPress blog I came across a spam in my […]