ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Opinion

I’ve read/heard so much information about Cloud Computing vs. ITIL that it’s an understatement in saying that this is a “hot topic.”  In fact, this discussion thread may be hotter even the iPhone vs. Android debate (which I ignore because I have a Blackberry and will be unfailingly loyal to them…until the iPhone comes out […]

My wife loves Howard Stern.  In fact if I were to guess one of her top 5 tragedies in life, I would undoubtedly be correct in saying it would be Stern’s retirement from radio.  So what does the self-proclaimed King of All Media have to do with IT?  Let me paint you a picture about […]

I was reading another interesting blog post from the IT Skeptic (I wish I could write like that) and he pointed out that really less than 5% of companies are able to successfully implement a CMDB.  If you read a little more on this topic you’ll find that the IT Skeptic pretty much holds the […]

I’m on the road to Louisville, Kentucky to attend itsmf Fusion 10.  I plan to post some updates through Twitter (see the twitter bar on the right) and I’ll maybe even post a few pictures and articles while I shlep around the conference – and yes, shlep is a technical term.  If you’re going to […]