ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Opinion

I’ve been hearing and reading so many “ITSM is dead” and “IT is dead” statements that I couldn’t simply ignore the propaganda and sit here without some kind of generic response, akin to something The IT Skeptic might state as these being “Attention-seeking declarations of death.”  I can’t exactly explain the reason for wanting to […]

I can’t believe 2013 finally came to an end and here we are…2014.  Yes, I haven’t been very active in the past year and the reasons are many, but I think the most important one is simply that 2013 has been a “meh” year.  To recap on why “meh” is my theme of review for […]

“Dear journal, It’s day five of my journey.  The temperature is over 100 degrees (I think it is anyway, since people here don’t believe in the universal measurement of Fahrenheit), I’ve already braved free wifi on trains, falafel and hummus for lunch almost every day, cab drivers that can put NASCAR to shame, and the […]

I’m sad to say that my tour in Israel has come to an end and I’m back in the good ‘ole USA.  Despite the fact that I was in the land of Milk & Honey for two weeks, I really only spent about two days of it bumming around Tel Aviv and talking to my […]