The Fusion 12 conference came and went and I was a bit sad not to have attended (a “bit” is an understatement). Since I couldn’t be a part of Fusion 12 (does that mean I attended Fission 12?) , during the few days I hung on to every Tweet and post that came out of […]
Browsing Posts in Opinion
Despite the fact that my “gamification fame” has fallen into the deep annals of my past, I still can’t help to come across news or articles of the topic. Recently (I started this draft recently afterwards, but it’s been some time now), someone had posted a question on the Back2ITSM Facebook group asking for interpretations […]
That’s it…I have had enough! Enough of “the cloud,” enough of the “SaaS,” or “IaaS,” or “PaaS,” or whatever funky initials (I don’t think they’re technically acronyms) you want to throw out there with over dramatized capitalization of the first and last letters. And yes “social media,” I am done with you too. You’ve been […]
In thinking about the latest happenings in the ITSM product industry (a.k.a. watching ServiceNow take over the market), I couldn’t help but wonder “where are we going?” Most importantly, I’ve begun to wonder, “what’s next?” It wasn’t too long ago in which we had a good amount of players in the product space that pretty […]
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