ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Rants

Let’s recap the past couple of weeks: Fusion 11 took place.  Steve Jobs passed away.  I took a new job (a.k.a. escaping).  Rosh Hashanah and Yom Kippur were just celebrated, and Ohio State is blowing it big time in football.  With all these events, I can’t think of a better time then a “reflections” post. […]

I started down this ITIL journey at the end of 2008 and wow, has it been one bumpy ride.  Back when I first learned about ITIL V3 I thought “this is some pretty good stuff,” and instantly I knew I wanted to continue on to become an ITIL “Expert.”  After I took a few courses […]

It’s been several days, even weeks, since I posted a new blog entry and I just want to let everyone know that yes, I am fine – if you can count studying for ITIL Expert accreditation as “fine.”  Either way, I’m almost there and during these past few days I’ve been contemplating a new blog […]

I really couldn’t come up with any brilliant, witty, or insightful blog post today, so I want to take the time to address an issue that’s been on my mind since I can remember having a conscious thought.  I’m a fool. When Abraham Lincoln stated “Better to remain silent and be thought a fool than […]