ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Rants

So I was watching the movie Zombieland recently (you know, with the guy that played Mark Zuckerberg in some Facebook knock-off movie that I refuse to see) and a few scenes from the movie felt very familiar to me, and not in a good way.  Some time ago at work, we went through an upgrade […]

What does “we’re different” mean anyway?  It’s something I heard at Fusion10 during one of the keynote speakers, and it’s something I also heard during the ABC’s of ICT hosted by President-elect (elect? – when does he officially take office?) Doug Tedder, and I’m sure I’ve heard it around my own place of work a […]

For a while now I’ve been tossing around a blog post idea related to translating the phrase of “we’re different.”  Well today was the day I was going to make this happen (and I may still make it happen), but when I logged on to my WordPress blog I came across a spam in my […]

Alright, I know I probably should be vendor neutral and for the most part I think I do a pretty good job keeping my posts that way.  But I also believe in giving credit where credit is due, and so I have to give a big thank you to Brian Vanderhorst over at CA Technologies.  […]