After attending an itSMF event in which we were discussing BYOD, I was a bit annoyed to hear how some companies are forcing policies in which they meter application usage on personal devices. In my opinion, that goes against the idea of BYOD, and here’s the result of that opinion… Dear Corporation, First, let me […]
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Shortly after my (what I consider) triumphant success at the Pink Elephant conference last month (you know, that whole gamification thing I yammered on about for a while), I set my nose back to the grindstone and began an encore endeavour of fusing social media with IT service management. I did this for two reasons. […]
OK Matt Beran, this post is for you… So, as I mentioned in a previous, unfinished post (http://www.itilandme.com/?p=498), I’m working on building gamification into S***-**w. In my original blog article, I wanted to go over more details as to exactly how we’re building our game, but then my smart-ass conscious got the better of me […]
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