I’m probably one of the worst people when it comes to self-promotion.  But, in this case I’m not promoting myself; I’m promoting the Central Ohio LIG of itSMF (yes, I do other activities in my very minimal free time).  So, next Thursday is our next LIG meeting and we’ll have one topic which keenly piques my interest – Issues and Best Practices for Measuring the Value of IT Services Management Methodologies.  The reason for my “keen” interest?  I haven’t been silent on expressing my opinion that IT Service Management needs to provide positive value.  So how do you know your ITSM initiatives are providing value?  By measuring them, of course (duh).  So if you’ll be in the Central Ohio region, or maybe want to travel to the Central Ohio region on the 28th, then please, register for this LIG event – http://co.itsmfusa.org/?q=content/issues-and-best-practices-measuring-value-it-services-management-methodologies.

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Started working in IT in 1999 as a support desk analyst as a way to help pay for food during college. Studied Electrical Engineering for two years before realizing biochemistry was more fun than differential equations, and so ultimately graduated with a Biology degree in 2006. Having (reluctantly) failed at getting accepted into dental school, embraced working in IT and has gone broke becoming an ITIL Expert. Likes to jog, sing camp songs, quote Mel Brooks movie lines and make dumb jokes and loves working for an Israeli tech company where December 25th is a regular work day.